In this Privacy Policy we use terms such as “we,” “us,” “our” or similar expressions refers to NS5 Football Ltd. You can contact us at info@ns5.co.uk. Other contact details are on our website.

WHAT IS THIS POLICY?

We take your privacy very seriously and we are committed to protecting your personal data. This policy explains what personal data we collect when you access the NS5 website. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations). 

We are a “controller” under the GDPR and other applicable data protection legislation. This mean we are responsible for how we use the personal data that we collect about you and, we will ensure that the personal data we hold about you is always:

• - used transparently and lawfully;
• - collected for specific purposes only;
• - it is relevant to what is necessary for those purposes;
• - accurate and up to date;
• - not kept for longer than is necessary;
• - held securely.
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We shall be accountable and compliant with our obligations under the Data Protection Law and this Privacy Policy is one of those ways in which we do that. Unless we are obliged or permitted to do so by law, and subject to any third-party disclosures specifically set out in this Privacy Policy, your data will not be disclosed to third parties.

WILL THIS POLICY CHANGE?

This policy is subject to change, we suggest that you review this whenever you visit our website.  We assume that you agree to the latest version of the policy.

WHY & WHAT DO WE COLLECT DATA?

It is necessary for us to provide you with goods and services under our contract with you. We may also use this for other purposes, such as email marketing, subject to your consent.  When you browse our website, we may collect automated data which we may use to manage and enhance our service to you such as your IP address, time stamps of transactions etc. The information which you upload to our service is hosted on a 3rd party vendor - League Republic. There we request your name, address and contact information as well as details about your child(ren) participating in our activities such as full name, gender, DOB, medical conditions, and persons authorised to collect your child(ren).

WHAT DO WE DO WITH YOUR DATA?

The data we collect allows us to provide our services to you. Regarding the data of of a child, we ensure that, when necessary, we can provide our services accordingly, otherwise you will be notified. We will send out marketing messages and updates to our services if you have given us consent to do so.  You have the option to remove consent at any time via our marketing portal or emailing us on the above email address.

HOW LONG DO WE HOLD ON TO YOUR DATA?

Your personal information will be deleted when you ask us to close your account. We may have to retain some information for up to six years to comply with tax law and help deal with any disputes. This time limit may depend on if we are legally required to keep information for a certain period. We will retain details for marketing reasons until you say that you no longer wish to receive marketing information.

IS YOUR DATA USED OUTSIDE THE UK?

Personal information is stored on League Republic servers. Your personal data is transferred to the USA by MailChimp which are certified under the UK’s extension to the EU-US Data Privacy Framework. This provides safeguards in relation to handling your personal data

WHAT HAPPENS TO YOUR PAYMENT INFORMATION?

Payment details go direct via our payment partners. We do not see or process this information.  To ensure that your details are not being used without your consent, our payment partners may send your details to third parties, such as fraud prevention agencies who may record that information for legal reasons.

DOWNLOADS & MEDIA FILES

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications.

We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

COMMUNICATION

Users contacting us through the NS5 website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in this Privacy Policy.

EMAIL MAILING LIST & MARKETING MESSAGES

We use an email marketing service (EMS) named MailChimp to contact subscribers about services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed, and stored in accordance with the regulations named in the Privacy Policy. Subscribers can unsubscribe at any time through the EMS, or if not available, other means as detailed in the footer of sent marketing messages to unsubscribe. The type and content of marketing messages subscribers receive, and if it may contain third-party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber Data.

The EMS: MailChimp has their own Privacy Policy, and we suggest reviewing these before you subscribe to our mailing lists.

EXTERNAL WEBSITES & THIRD PARTIES

Purpose:
This policy outlines the guidelines and procedures related to the use of external websites, third-party services, and content integrated into or associated with our platform. The purpose is to ensure that users are aware of how their data may be handled when interacting with external entities and to establish boundaries for the use of third-party services.

Scope:
This policy applies to all users, customers, employees, and affiliates who interact with external websites and third-party services connected to our platform.

1. External Website Links

Our website and services may contain links to external websites operated by third parties. These third-party websites may have their own privacy policies and terms of use, which govern their use of information.

• No Responsibility for External Content:
  We do not control, monitor, or endorse any external websites linked through our platform. We are not responsible for the content, accuracy, privacy policies, or practices of external websites.
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  User Discretion:
  Users should exercise caution when navigating to external websites and are advised to review the privacy policies and terms of service of any third-party site they visit.

2. Third-Party Services & Integrations
Our platform may integrate third-party services or content, such as payment gateways, advertising networks, social media plugins, analytics tools, etc. These third-party services may collect, use, and store data independently of us.

• Third-Party Data Collection:
  By using third-party services or interacting with integrated tools on our platform, users may be subject to data collection practices governed by the third parties. This may include the collection of personal information, cookies, usage data, and more.
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  Disclosure of Information:
  We will not share personal information with third parties unless explicitly stated in our privacy policy, or if required by law, regulation, or legal process. However, any third-party service you use will operate under its own privacy policy and terms of service.
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3. Privacy and Security Considerations
We prioritise the security of your data and work with reputable third-party services. However, when using external websites or third-party services, users must be aware that:

• Data Risks:
  We cannot guarantee the safety of any data shared with third-party services. Users should be cautious and review the privacy policies of those services.
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  Cookie Usage:
  Third-party services integrated with our platform may set cookies or use similar technologies to track users across websites and collect data. You can manage or disable cookies through your browser settings, but doing so may impact the functionality of certain services.

4. User Responsibility
Users are responsible for their interactions with third-party services and external websites. You agree to indemnify and hold us harmless from any claims or damages resulting from your use of external links, third-party services, or content provided by third parties.

5. Changes to This Policy
We may update this External Websites & Third Parties Policy periodically. Any changes will be posted on this page, and if significant changes are made, we will provide a more prominent notice, such as via email or a notification on our platform.

Effective Date:
This policy is effective as of 18.11.2024. By continuing to use our platform, you agree to this policy and any updates that may be made to it.

If you have any questions or concerns about this policy, please contact us at info@ns5.co.uk addressed to Data Controller

SOCIAL MEDIA POLICY & USAGE

NS5 Football Social Media Policy

1. Purpose and Scope

This Social Media Policy outlines the appropriate use of social media by employees, players, and any affiliated individuals (e.g., coaches, management) of NS5 Football Ltd. The policy aims to:

• - Protect the reputation and brand of NS5 Football Ltd.
• - Ensure consistent and positive communication with fans, stakeholders, and the public.
• - Provide guidelines for personal social media use that aligns with the company's values.
• - Promote responsible and respectful online behaviour.
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  This policy applies to all employees, players, contractors, and affiliates who represent or are associated with NS5 Football Ltd.

on social media platforms.

2. Official Social Media Channels

• NS5 Football Ltd maintains official social media accounts on various platforms, including (but not limited to):

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  - Facebook
• - Twitter
• - Instagram
• - TikTok
• - YouTube
• - LinkedIn
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Only authorised personnel (e.g., Social Media Managers, Marketing Team) may post on these accounts. All communications from these accounts should reflect the company's values and strategic goals.

3. Personal Social Media Use Guidelines

While employees and players have the right to express themselves on their personal social media accounts, they must adhere to the following guidelines:

• - Be Respectful and Professional: Always be mindful of the tone, language, and content shared. Avoid posting material that is offensive, defamatory, or discriminatory.
• - Protect Privacy: Do not share sensitive or confidential information about the company, players, staff, or sponsors. This includes game strategies, player injuries, or any private internal discussions.
• - Represent the Brand: If you are associated with the company (e.g., player, staff member, coach), ensure that your posts do not reflect poorly on the company. Avoid controversial or polarising topics that could lead to negative attention for the organisation.
• - Respect Others: Avoid engaging in online arguments or conflicts. Be respectful of fans, teammates, opponents, and others within the football community.
• - No Negative Comments About Teammates, Coaches, or Opponents: Public criticism of teammates, coaches, referees, or opponents, either directly or indirectly, is prohibited. If you have concerns, address them privately through appropriate internal channels.
• - No Promotion of Gambling or Unethical Activities: Refrain from posting content that promotes gambling, substance abuse, or other illegal or unethical activities.
• - Discrimination and Harassment: All employees and players should refrain from posting any content that can be construed as discriminatory, harassing, or harmful to any individual or group based on race, gender, nationality, religion, sexual orientation, or other personal characteristics.
  
  

4. Content Sharing and Engagement

• Endorsements and Partnerships: If you are sharing content related to official sponsors, partners, or products, clearly state your relationship with those brands if applicable. Follow any guidelines or terms provided by sponsors regarding the use of their brand on social media. 
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• Hashtags and Mentions: When engaging with official campaigns, use authorized hashtags, and mention official company accounts to amplify the message.
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• User-Generated Content: Employees and players are encouraged to engage with content posted by fans or followers in a positive and supportive manner. Refrain from sharing or commenting on offensive or inappropriate content.

5. Crisis Communication and Negative Feedback

• Handling Negative Comments: If you encounter negative or offensive comments, do not engage with them directly. Direct any concerns to the communications or PR team. The company will determine the appropriate response.
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• Crisis Management: In the event of a crisis (e.g., legal issues, player controversy, negative media coverage), do not make public statements unless authorized by the company. All communication will be handled through the company's PR or media relations department.
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6. Legal Considerations

• Copyright and Trademarks: Do not share copyrighted material (such as music, images, or videos) without permission. This includes using official team logos, branding, or merchandise without proper authorization.
• Defamation and Libel: Any posts that defame, libel, or harm the reputation of others, including players, coaches, or competitors, are prohibited.
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• Compliance with Laws: Employees and players must adhere to all applicable local, national, and international laws regarding online conduct, data protection, and privacy.

7. Enforcement and Disciplinary Action

Failure to comply with this social media policy can result in disciplinary action, including but not limited to warnings, fines, suspension, or termination, depending on the severity of the violation.

8. Acknowledgment and Training

All employees, players, and affiliates are required to acknowledge receipt of this policy and participate in any social media training provided by the company. New employees and players will receive training as part of their onboarding process.